Last updated: 3 July 2025
1. Who we are & how to contact us
Rock n Roll Bingo (“we”, “us”, “our”) operates the website https://www.rocknrollbingouk.com.
For any privacy-related questions or requests, please contact us at: info@rocknrollbingouk.com
2. What personal data we collect
- Directly from you: name, email address, phone number, ticket booking or purchase details, and any other information you submit through forms or contact channels.
- Automatically: IP address, browser type, device details, and website usage data collected via cookies and analytics tools.
3. How we use your data
- To manage and process event bookings and ticket purchases.
- To respond to your enquiries and provide support.
- To send you event updates, offers, and marketing communications (if you have opted in).
- To improve our website, services, and user experience.
- To prevent fraud and ensure security of our services.
4. Sharing your data with third parties
We may share your data with trusted third-party providers, such as ticketing systems, payment processors, website hosting services, and marketing platforms, only as needed to deliver our services. We do not sell your personal data. We may also disclose your data if legally required to do so.
5. Cookies and tracking
We use cookies and similar technologies to analyse website traffic, personalise content, and enhance site functionality. When you visit our site, you can choose to accept or reject non-essential cookies. You can also manage cookies through your browser settings at any time.
6. Data storage & transfers
Your personal data is stored securely in the UK or EEA. If we transfer your data outside these regions, we use appropriate safeguards, such as Standard Contractual Clauses, to ensure your data remains protected.
7. Data retention period
We only keep your data for as long as necessary to fulfil the purposes outlined in this policy. Booking and customer interaction records may be retained for up to 3 years. Analytics and website usage data is typically retained for up to 12 months.
8. Your rights under GDPR/UK-DPA
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to certain types of data processing
- Receive your data in a portable format
- Withdraw your consent at any time
To exercise any of these rights, please contact info@rocknrollbingouk.com.
9. Children
Our services and events are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately so we can remove it.
10. Updates to this policy
We may update this Privacy Policy occasionally to reflect changes in law or our practices. The latest version will always be posted on this page with an updated “Last updated” date.
11. Complaints
If you are not satisfied with how we handle your data, you may contact us directly or file a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.